Emergency Services

You can never predict when an accident will occur, but you can trust the emergency experts at University Medical Center New Orleans will be prepared to care for you when they do.

Our Emergency Department doctors, nurses and staff have dedicated their lives to saving yours. Our team is available 24 hours, 7 days a week to care for individuals with urgent emergency medical conditions –  including injuries and illnesses, and mental health emergencies.

Sometimes, it’s hard to know when an accident is serious enough to warrant a visit to the Emergency Room versus your physician. We’re here to help you make that call.

When to go to the Emergency Department:

  • Chest pain
  • Large burns
  • Heavy bleeding
  • Trouble breathing
  • Severe head injury
  • Knife or gunshot wounds
  • Loss of consciousness
  • Persistent vomiting and diarrhea
  • Sudden change in vision
  • Sudden weakness
  • Spinal injuries
  • Broken bones
  • Large open wounds
  • Abdominal pain
  • Problems with pregnancy
  • Coughing or vomiting blood
  • Any concern that an illness or injury may be life threatening

When to Call 911:

Call 911 in a medical emergency, such as if someone unconscious, gasping for air or not breathing, experiencing an allergic reaction, having chest pain, having uncontrollable bleeding, or any other symptoms that require immediate medical attention.

When calling, remember to:

  • Stay calm and be prepared to give the following information:
    • Address or location of emergency
    • Brief description of emergency
    • Number of people sick or injured
    • A call-back number

How To Know If You're Having a Heart Attack

If you are experiencing one or more of the following, you may be having a heart attack and need to call 9-1-1.

  • Chest Pain – Pain or discomfort in center of chest. Can feel like pressure, squeezing, or fullness.
  • Pain in other Body Areas – Pain in one or both arms, the jaw, back or stomach.
  • Shortness of Breath – With or without chest pain.
  • Other signs – May include breaking out in cold sweat, nausea or lightheadedness.

Stroke Warning Signs (Act FAST)

F – Face drooping. One side of face droops or is numb. Ask person to smile.

A – Arm weakness. One arm weak or numb.

S – Speech difficulty. Is speech hard to understand or is person unable to speak?

T – Time to call 911. If person has any of these symptoms, even if they go away, it is time to call 911.

Cardiac Arrest Warning Signs

  • Sudden Loss of Responsiveness – Person does not respond to tapping on shoulders
  • No Normal Breathing – Person does not take a normal breath if you tilt their head up and check for at least 5 seconds.

Routine Medical Needs

Please make a clinic appointment if you have a routine medical need. Call UMC Patient Access at (504) 702-5700



Our Partners


The Louisiana State University Health Sciences Center New Orleans has teaching, research, and health care functions state-wide, through its six professional schools and twelve Centers of Excellence, as well as the more than one hundred hospitals and other health science related institutions with which they maintain affiliations.


The second-oldest medical school in the Deep South and the 15th oldest medical school in the United States, Tulane School of Medicine is equipping the next generation of medical professionals with the tools to succeed in a rapidly changing world and shape the future of health care.