Paying for Your Care at UMC

UMCNO accepts all patients needing healthcare services. To assist you in paying for the health services provided by the team at UMC, the hospital accepts payment from Medicare, Medicaid, Medicaid commercial and many other health insurance plans. Typically, these insurers require the patient to pay part of the hospital bill, including co-pays and deductibles, or a deposit at time of service.

Financial Assistance

Residents of Louisiana may be eligible for Financial Assistance. Patients are encouraged to visit the Financial Counseling area in the first lobby of the Hospital for screening. You will be required to complete an application to be screened prior to your participation. Please contact Financial Counseling at (504) 702-3500. For those who are without coverage for all or a significant part of their bill, payment arrangements may be requested by calling (504) 702-2081.  Click here to learn more about Financial Assistance at UMC.

Patients covered by Medicare who have limited resources may be eligible for additional assistance. Such individuals should contact Financial Counseling office at (504) 702-3500.

UMCNO will bill you for all hospital services. Your doctor and the other doctors who provide you care while you are in the hospital will bill you separately. If you have questions about your UMCNO hospital bill or if you would like a detailed hospital bill, you may call (504) 702-2081.

Insurance Plans Accepted

UMC accepts the insurance plans listed below.  Please note that health care services may be provided to you at by facility-based physicians who are not in your health plan. You may be responsible for payment of all or part of the fees for those out-of-network services, in addition to applicable amounts due for co-payments, coinsurance, deductibles, and non-covered services.





Aetna   HMO/QPOS/Elect Choice/Managed Choice POS/Choice POS II/Aetna Select/Open Choice PPO/National Advantage/Medicare
Aetna Better Health   Bayou Health Plan - Medicaid
AmeriGroup   Bayou Health Plan - Medicaid
Amerihealth Caritas (formerly LaCare)   Bayou Health Plan - Medicaid
Blue Cross   HMO & PPO
Coventry   HMO/POS Commercial/Self-Insured/National PPO/ Medicare/First Health
Louisiana HealthCare Connections   Bayou Health Plan - Medicaid
LSU First    
Peoples Health Network   Medicare
UMR   LCMC Health Employees
United Healthcare    
United Healthcare Community Care   Bayou Health Plan - Medicaid
Verity HealthNet    
Wellcare   Medicare

Out-of-network plans: Humana and Cigna.

Balance Billing Disclosure Act

New Disclosure Requirements Effective August 1, 2017

Effective August 1, 2017, Louisiana Law states that all patients, when registering for services in a hospital or clinic, must be given and sign a new disclosure form – specifically the ACT 306/HB435 Regulatory Advisory. As a patient, you are being asked to review and sign this new disclosure form. This new form advises that you may receive a medical procedure or professional care from a physician or healthcare professional that will not be part of your hospital bill, and there is potential that these services may not be covered by your health insurance provider. As a result, you may be responsible for payment for all or part of these services. You are encouraged to contact your health plan to determine whether these independent physicians or healthcare professionals are covered by your health insurance. 

Specialty Hospital-Based Physician Group Phone Number
Anesthesiology Parish Anesthesia of New Orleans, LLC 504-779-5515
Pathologist LSU Healthcare Network 504-412-1100
Emergency Medicine The Schumacher Group 800-893-9698
Radiology  Access Radiology 318-442-8399

UMC is pleased to offer secure, convenient Online Bill Pay.

Our Partners


The Louisiana State University Health Sciences Center New Orleans has teaching, research, and health care functions state-wide, through its six professional schools and twelve Centers of Excellence, as well as the more than one hundred hospitals and other health science related institutions with which they maintain affiliations.


The second-oldest medical school in the Deep South and the 15th oldest medical school in the United States, Tulane School of Medicine is equipping the next generation of medical professionals with the tools to succeed in a rapidly changing world and shape the future of health care.