Patients & Visitors


UMCNO will provide exceptional patient-centered care and a world-class academic experience through advanced research, leading technology and innovation. 


UMCNO will be a leading world-class academic medical center and the destination of choice for exceptional healthcare. 


Thank you for choosing University Medical Center New Orleans for your healthcare needs. On these pages, you can find information to prepare for an appointment or hospital stay, learn about billing and financial assistance, view directions and maps of our new campus, see guidelines for visitors and learn more about amenities at our new campus. While you are a patient at UMCNO, your family and friends can call you through the operator by dialing (504) 702-3000. If they know your room number, they can dial (504) 702-5555 and they will be prompted to enter the four-digit room number.  For example, if you are staying in room 6324, they would dial 6324 following the prompt.  To dial a department extension within the hospital, if the number begins with 702 you can dial 2+ last four digits of the number.

Room Numbering

Patient units are located in the three, color-coded Patient Towers. Tower 1 is Orange, Tower 2 is Green and Tower 3 is Purple. The room numbering system at UMCNO works like this:

  • The first number is the FLOOR number
  • The second number is the TOWER number
  • The next two digit number is the patient ROOM number

Using this system, Room 6324 is the sixth floor of Tower 3 in room 24.

Tobacco-Free Campus 

To maintain a healing environment, UMC New Orleans is a smoke-free campus. Please refrain from smoking, vaping or using or using any form of tobacco on our campus, including grounds, buildings and parking areas. If you are a patient, please let your nurse know if you are having problems with not being able to smoke. A nicotine patch can be prescribed by your physician while you are in the hospital. If you want to quit smoking, we offer free adult counseling sessions for all patients. Call our smoking cessation coordinator at (504) 702-5178.

Safe Haven

UMC New Orleans is a Safe Haven site for babies.  If you are unable to care for your baby and the baby's well-being is in danger, you can bring the newborn up to 60 days old to our hospital or any emergency designated facility or Safe Haven site. 

By leaving the baby in the care of an employee at a Safe Haven facility, parents can give up custody of the newborn with no questions asked.

Parents do not have to give their name or any other information. Safe Haven employees keep everything confidential. Parents can call 1-800-CHILDREN (1-800-244-5373) to learn about their parental rights or anonymously give medical information about their baby to be used for adoption purposes.

Learn more about the Safe Haven Law in Louisiana.

Our Partners


The Louisiana State University Health Sciences Center New Orleans has teaching, research, and health care functions state-wide, through its six professional schools and twelve Centers of Excellence, as well as the more than one hundred hospitals and other health science related institutions with which they maintain affiliations.


The second-oldest medical school in the Deep South and the 15th oldest medical school in the United States, Tulane School of Medicine is equipping the next generation of medical professionals with the tools to succeed in a rapidly changing world and shape the future of health care.