Patient Safety & Quality

B-SAFE: Your Ace in Patient Safety

Patient safety involves everyone at UMC, whether you are a student, housekeeper, nurse, resident, lab technician, office worker or physician. As a vital member of our team, you have the power to help us reach the highest standards of patient safety and quality. We launched B-SAFE to highlight the critical role that everyone needs to play.

This initiative empowers you to report any incident in the hospital or outpatient setting that causes or could potentially cause a medical error or harm, or prevent you from appropriately caring for a patient.

You can dial 2-SAFE (2-7233) from within UMCNO only at any time to record a message to report an issue or concern - either anonymously or by giving your name. Or, you can send an email to UMCsafe@lcmchealth.org  to report the incident.

If you see an issue that needs immediate attention, DON’T HESITATE - ESCALATE!

STAFF should ESCALATE as soon as possible to:

  • Department Supervisor, Manager or Director; if unresolved, then to…
  • The House Supervisor at (504) 702-4639; if unresolved, then to…
  • The Administrator On Call; if unresolved, then to…
  • The Medical Staff in charge of care (when a medical issue); if unresolved, then to…
  • The Chief Medical Officer; if unresolved, then to…
  • The CEO

RESIDENTS should ESCALATE as soon as possible to:

  • Supervising Faculty; if unresolved, then to...
  • The Hospital Center Director; if unresolved, then to...
  • The Administrator on Call; if unresolved, then to...
  • The Chief Medical Officer; if unresolved, then to...
  • The CEO
Thank you for helping to create a safe environment for our patients, staff and visitors!

 

Our Partners

 

The Louisiana State University Health Sciences Center New Orleans has teaching, research, and health care functions state-wide, through its six professional schools and twelve Centers of Excellence, as well as the more than one hundred hospitals and other health science related institutions with which they maintain affiliations.

 

The second-oldest medical school in the Deep South and the 15th oldest medical school in the United States, Tulane School of Medicine is equipping the next generation of medical professionals with the tools to succeed in a rapidly changing world and shape the future of health care.