Emergency Preparedness

University Medical Center New Orleans has plans in place and is ready to act when emergencies affect our area. Similarly we encourage you to be prepared to implement your emergency plan for yourself and family.

Our emergency preparedness plan is designed to ensure the safety of our patients, and staff. In preparing our plan we worked closely with state and local governments, the Louisiana Hospital Association, LCMC Health, our medical staff and employees.

September 21, 2021: Hurricane Ida recovery

Our team has weathered the storm and we are proud to say our patient care was uninterrupted. We continue to provide Emergency and Inpatient care and will begin resuming limited outpatient care this week.

Visitation: Family visitation is currently limited to one visitor for adult inpatients and outpatients, from 8:30 am to 8 pm. Visitation is not available for COVID-19 positive patients. Exceptions are made for hospice and end-of-life patients.

Clinic updates: We have resumed our outpatient services. If your appointment was postponed during the storm, our team will contact you to schedule a new date.

COVID-19 vaccines: Our patient vaccine clinic is open. Please call 504.577.2863 to schedule your vaccine appointment.

Elective procedures: Our surgical services have resumed operations. If you are scheduled for surgery, our team will contact you to provide an update on your rescheduled date.

Prescription hotline: Our prescription hotline is available at 504.702.5124 to request a refill of exisisting prescription medications.

Pharmacy update: Walgreens at University Medical Center is open for patients being discharged, including Emergency Department discharges. Patients outside the hospital who need to refill their medication can do so at a nearby open pharmacies.

All Walmart pharmacies are currently open during store hours.

A list of currently open Walgreens pharmacies is available here.


Weather and safety resources: