University Medical Center building

Financial Assistance

Thank you for choosing University Medical Center New Orleans for your healthcare needs.As part of our mission to provide comprehensive and quality care, UMC has financial assistance programs to help our patients and their families with their health care costs, regardless of their ability to pay. To find out if you qualify for financial assistance, please review the information below and contact one of our financial counselors.Female patient talking with a male physician

Financial assistance resources

A Guide to Your Hospital Bill – English Spanish Vietnamese

UMC Financial Assistance Policy - English Spanish Vietnamese

Summary of UMC Financial Assistance Policy English Spanish Vietnamese

Providers Covered Under UMC Financial Assistance Policy

Providers Not Covered Under UMC Financial Assistance Policy

Emergency Medical Treatment and Active Labor Act EMTALA Policy

Financial Support Verification Form

Letter to be completed if homeless

Financial assistance application

UMC Financial Assistance Application – English Spanish Vietnamese

UMC Acceptable Documents List – English Spanish Vietnamese

Contact us

Monday - Friday, 8:30 a.m. – 4:30 p.m.

Financial Counselors – 504.702.3500

Patient Billing – 504.702/2081

Additional Resources

Patient Billing / Online Bill Payment

Insurance Plans Accepted