Patient safety is our top priority during this time. Our updated visitor guidelines are as follows:
All visitors must enter through University Medical Center's Tulane Avenue entrance for temperature screening and to obtain a Fast Pass visitation sticker. This sticker is self-expiring after 24 hours and can't be reused.
All visitors, regardless of age, are required to properly wear a mask within the hospital, unless eating or drinking. Refusal to wear a mask will not be tolerated. If, after education, a visitor refuses to properly wear a mask, the visitor will be required to leave.
COVID-19 negative patient inpatient visitation:
- Patients receiving care in inpatient units may have two visitors between the hours of 10 am and 6 pm.
- Visitors must be 10 years or older
- The two visitors can't be replaced by other visitors.
- One visitor, age 18 or older, can stay with the patient overnight, 6 pm to 10 pm.
- The overnight visitor can't rotate or exchange with another visitor.
COVID-19-positive inpatient visitation:
- Two visitors who are 10 years or older can visit from noon to 2 pm.
- The two visitors cannot be replaced by other visitors.
- Visitors aren't allowed inside the room of COVID-19-positive patients. Visitation will be done from the viewing glass of the door.
Behavioral Health inpatient visitation
- Prior approval and justification from the treatment team is required for visitation
- If approved, two visitors are allowed per day Monday - Friday, 4:30 pm - 5:30 pm and Saturday-Sunday, 1 pm - 3 pm
- One visitor, age 18 or older, can stay with the patient overnight, 6 pm to 10 pm. This visitor can't rotate or exchange with another visitor.
Behavioral Health Emergency Room (BHER) visitation
- Visitation permitted daily 10 am - 10:30 am and 6 pm - 6:30 pm and is coordinated through the BHERE Charge Nurse.
COVID-19 negative End-of-Life visitation
- If approved, two visitors can rotate to the bedside during standard visiting hours, 10 am - 6 pm.
COVID-19 positive patient End-of-Life Visitation
- No more two visitors are allowed at one time.
- Personal Protective Equipment (PPE) is required. Each visitor will be asked to put on an isolation gown, surgical mask, and gloves before entering the patient's room.
- Visitation time limit is for a total of 10 minutes and can occur only once.
- Visitors must be 18 years or older to enter a COVID-positive patient's room for End-of-Life visitation
Emergency Department visitation
- One visitor is allowed for active Emergency Department patients.
- Two visitors are allowed to rotate to the bedside for End-of=Life admitted patients awaiting bed placement.
- Four visitors are allowed to rotate to the bedside. A total of 10 visitors are allowed per day, rotating through the Unit waiting area.
- Two visitors are allowed overnight, 6 pm - 10 am, and cannot rotate/exchange overnight.
- Overnight visitors must be 18 years of age or older.
One Day Stay - Surgery/Procedure waiting room
- Two visitors, age 10 or older, are allowed, with no rotation or exchange with other visitors
- Two visitors are allowed to accompany a patient.
- The patient's dependent children (under 17 years of age) can join the patient.
PEC patients on an inpatient floor
- Patients who are intubated and/or brain impaired and under a PEC may have routine visitation as outlined above for inpatients not end-of-Life, Behavioral Health or Hospice.
- PEC patients who are alert, spontaneously breathing, and not brain-injured are permitted two visitors per day, Monday-Friday, 4:30 pm - 5:30 pm and Saturday and Sunday, 1-3 pm.
- Visitation may not be permitted if deemed non-therapeutic by the Attending Psychiatrist.
Limitations on hospital visitation
A justified clinical restriction on a patient’s visitation rights may include, but need not be limited to one or more of the following:
- A court order limiting or restraining contact
- Behavior that may cause a risk or threat to the patient, staff or others.
- Disruptive behavior
- The need to limit the number of visitors at any one time
- Infection risks
- Restrictions because of an infectious disease outbreak
- Substance abuse treatment protocols Patient’s need for privacy or rest
- When the health care provider believes it is in the best interest of the patient to limit visitation during the clinical intervention or procedure.