University Medical Center building

For Visitors

Thanks for taking the time to support your loved one’s care and recovery. UMC welcomes visitors because they are important to patient healing. For more in-depth information regarding visitor guidelines, click here.

Visiting hours

General Patient Care & Critical Care Units

  • Visiting hours are 8 a.m. – 8:30 p.m.
  • Two visitors are allowed at a time per patient.
  • Visitors must be 10 years or older.
  • One visitor, 18 years or older, per patient is allowed to stay overnight.
  • Patient rooms have a fold-out sofa where the designated support person can sleep.
  • A staff member can explain how the sofa folds out and where to find the linens.
  • Visitation is limited to one support person during shift changes

Contact these numbers for additional information:
TICU 504.702.4677
MICU 504.702.2990
BURN CENTER 504.702.4527

Behavioral health unit

  • All visitors to the Behavioral Health Unit must first check in with Hospital Public Safety and obtain a visitor’s pass. Visitation hours are:Monday – Friday, excluding holidays, from 6:30 p.m. – 7:30 p.m.
  • Weekends and holidays from 1 p.m. – 3 p.m.

If you are visiting the Behavioral Health Unit, please check in with Hospital

Public Safety to get a Visitor’s Pass. You’ll need to provide the correct patient identification number to receive a pass. Wear the pass at all times during your visit and return it to Hospital Public Safety when your visit ends.

Limitations on hospital visitation

A justified clinical restriction on a patient’s visitation rights may include, but need not be limited to one or more of the following:

  • A court order limiting or restraining contact
  • Behavior that may cause a risk or threat to the patient, staff or others.
  • Disruptive behavior
  • The need to limit the number of visitors at any one time
  • Infection risks
  • Restrictions because of an infectious disease outbreak
  • Substance abuse treatment protocols Patient’s need for privacy or rest
  • when the health care provider believes it is in the best interest of the patient to limit visitation during the clinical intervention or procedure.